---
title: "Support — AutoKeep"
url: https://autokeep.theassettrack.com/support/
description: "Get help with AutoKeep, the privacy-first car maintenance tracker for iPhone. Find answers, troubleshooting steps, and how to reach us."
---

# AutoKeep Support

Need help with AutoKeep? You're in the right place. Most questions are answered below — if yours isn't, get in touch.

## Quick answers

### How do I back up my data?

Open **Settings → Backup** and tap **Export ZIP**. Save the file to iCloud Drive, AirDrop, or anywhere else under your control.

### I lost my data after a reset

AutoKeep stores everything on your device. Without a ZIP export, lost data cannot be recovered. We recommend exporting weekly.

### Reminder didn't fire

Check **Settings → Notifications → AutoKeep** on iOS. Notifications must be enabled, and the device must be unlocked to deliver scheduled alerts.

### App won't open

Force-quit (swipe up on the app card) and relaunch. If the issue persists, reinstall — your local data will be lost unless you exported a ZIP first.

### Multi-vehicle?

Yes — unlimited vehicles, each with its own isolated history, fuel log, reminders, and analytics. Tap the garage icon to switch.

### Do you have an Android version?

Not at this time. AutoKeep is iOS-only.

## Contact us

For anything not covered above — bug reports, feature requests, billing questions (the app is free, but just in case), GDPR data subject requests:

autokeep@theassettrack.com

We typically respond within two business days. Replies are sent from a person, not a bot.

## Get the app

If you haven't installed AutoKeep yet, it's free on the App Store:

## Privacy and Terms

See our [Privacy Policy](https://autokeep.theassettrack.com/privacy/) for how we handle data (short answer: we don't — everything stays on your device). Review the [Terms of Service](https://autokeep.theassettrack.com/terms/) for the full agreement.

## About AutoKeep

AutoKeep is published by **Asset Track Sp. z o.o.**, a Polish company. Address: ul. Marszalkowska 115/338, 00-102 Warszawa, Poland.